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Agents Overview

Agents help Welile operate in the real world.

They support the connection between the Welile platform and people such as tenants, landlords, Sub-agents, and partners.

An agent's exact responsibilities depend on their assigned role.

Why agents matter​

Welile is not only a digital platform.

Many activities happen within physical communities.

For example:

  • a tenant may need help registering;
  • a landlord may need help connecting a property;
  • a rent request may need to be recorded;
  • a Sub-agent may need to be onboarded;
  • rent may need to be followed up or collected;
  • a partner may need support;
  • a user may need help understanding how Welile works.

Agents help make these processes practical.

Main agent types​

  • Field Agents — tenants, Rent Requests, collections, houses and landlord payments.
  • Sub-agents — the same field work, under a parent agent who reviews their submissions.
  • Proxy Agents — Supporters, Promissory Notes and rental capital portfolios.
  • Merchant Agents — paying out other users' withdrawals as cash.

If you do not yet know which role applies to you, read Agent Types.

If you already know you are a Field Agent, start with getting started.

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