Agents
Agents are how Welile works on the ground.
They bring tenants onto Rent Plans, verify landlords and houses, hand rent to property owners, collect repayments, recruit and train other agents, and — in some roles — settle other users' withdrawals or represent the Supporters whose capital funds the plans.
Different roles do different work and hold different money. Start by finding yours.
Search Agent Help
Choose your agent role
Tenants, Rent Requests, collections, houses, landlord payments and sub-agents. The role most agents hold.
Sub-agentsThe same field work, under a parent agent who trains you and reviews your submissions.
Proxy AgentsSupporters and partners, Promissory Notes and activating rental capital portfolios.
Merchant AgentsPaying out other users' withdrawals from your own Mobile Money line.
Not sure which you are? See Agent Types, or Agents Overview for what agents do and why the role exists.
Common agent tasks
- Become an agent
- Register a tenant
- Follow a Rent Request
- Fix a rejected Rent Request
- Collect rent
- Take a tenant photo that passes the check
- Pay a landlord
- Check what you need before withdrawing
- Find a missing commission
Payments, whichever agent you are
Your earnings, your float, deposits and withdrawals work the same way across agent roles.
- Payments — deposits, withdrawals, balances and payout help.
- Understand your balances — which money can be spent on what.
- A payment has not arrived — money has left your phone but not arrived.
Earnings, by role
Each earning rule is documented once, where the role that earns it is documented:
Still need help?
Contact Welile Support on WhatsApp at +256 777 607640, call +256 748 747134, or email info@welile.com.
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